Bunnydesk Blog

Welcome to the BunnyDesk AI blog. Learn how modern teams use AI to improve help centre, reduce support tickets, and keep knowledge up to date. Let’s dive in.

Posts

7 Best Helpjuice Alternatives in 2026 (AI Automation Tested)

7 Best Helpjuice Alternatives in 2026 (AI Automation Tested)

Jan 28, 2026

A quick tutorial on the 7 best helpjuice alternatives for fast-moving teams.

7 Best Archbee Alternatives of 2026

7 Best Archbee Alternatives of 2026

Jan 28, 2026

THis guide explores the top 7 Archbee alternatives for SaaS teams needing automated docs

7 Best Google Docs Alternatives of 2026

7 Best Google Docs Alternatives of 2026

Jan 28, 2026

This guide explores the best Google Docs alternatives in 2026

How to Write a Good Step-by-Step Instruction Guide

How to Write a Good Step-by-Step Instruction Guide

Jan 28, 2026

A practical guide to writing step-by-step instructions that reduce errors, save time, and help users complete tasks faster.

7 Proven Strategies for SaaS Teams to Reduce Support Tickets by 70%

7 Proven Strategies for SaaS Teams to Reduce Support Tickets by 70%

Jan 28, 2026

Learn how to reduce tickets, deflect repetitive requests, and scale customer support faster.

10 Common Knowledge Base Mistakes (And How to Fix Them Fast)

10 Common Knowledge Base Mistakes (And How to Fix Them Fast)

Jan 28, 2026

Fix common knowledge base mistakes that frustrate users and increase tickets.

Confluence vs. GitBook: Which Documentation Tool Is Right for Your Team?

Confluence vs. GitBook: Which Documentation Tool Is Right for Your Team?

Jan 28, 2026

Compare Confluence vs GitBook for documentation.

7 Best Stoplight Alternatives for 2026

7 Best Stoplight Alternatives for 2026

Jan 28, 2026

Explore the best Stoplight alternatives in 2026 for faster API docs, automation, and developer experience.

7 Top Trainual Alternatives for Training & SOP Management

7 Top Trainual Alternatives for Training & SOP Management

Jan 28, 2026

Discover the 7 best Trainual alternatives for scalable SOPs and faster onboarding.

Top 6 Whale Alternatives for Standard Operating Procedures

Top 6 Whale Alternatives for Standard Operating Procedures

Jan 28, 2026

Find the best Whale alternatives for SOPs, onboarding, and process automation.

7 Best ReadMe Alternatives You Must Try for Your Documentation

7 Best ReadMe Alternatives You Must Try for Your Documentation

Jan 28, 2026

Explore the best ReadMe alternatives for scalable API and product docs.

Technical Documentation vs User Documentation: Key Differences with Examples

Technical Documentation vs User Documentation: Key Differences with Examples

Jan 28, 2026

Learn when to use technical documentation vs user documentation, plus examples and planning tips.