Bunnydesk Blog

Welcome to the BunnyDesk AI blog. Learn how modern teams use AI to improve help centre, reduce support tickets, and keep knowledge up to date. Let’s dive in.

Posts

Is Guru AI Worth It in 2026? An Honest Review for Support Teams

Is Guru AI Worth It in 2026? An Honest Review for Support Teams

May 22, 2026

We tested Guru AI's Agentic Search, Federated Search, and browser extension in 2026.

Freshdesk Pricing 2026: Every Plan, Cost & Hidden Fee Explained

Freshdesk Pricing 2026: Every Plan, Cost & Hidden Fee Explained

May 20, 2026

Full Freshdesk pricing breakdown with billing rules, hidden costs, and plan comparisons.

7 Best Guru Alternatives in 2026 (Ranked by Support Teams)

7 Best Guru Alternatives in 2026 (Ranked by Support Teams)

May 20, 2026

Here are the 7 best guru alternatives for teams that want AI-powered, self-updating knowledge bases

Freshdesk Review (2026): Features, Pricing & Honest Verdict

Freshdesk Review (2026): Features, Pricing & Honest Verdict

May 19, 2026

We tested every Freshdesk plan — ticketing, Freddy AI, Omni, and pricing.

11 Best Intercom Alternatives in 2026 (Ranked)

11 Best Intercom Alternatives in 2026 (Ranked)

May 18, 2026

Here are 11 Intercom alternatives actually built for fast-moving SaaS teams in 2026.

8 Best Tidio Alternatives in 2026 (With Pricing)

8 Best Tidio Alternatives in 2026 (With Pricing)

May 15, 2026

The 8 best Tidio alternatives with flat-rate pricing, unlimited seats, and self-updating knowledge bases.

10 Best Crisp AI Alternatives in 2026 (Ranked, Reviewed & Compared)

10 Best Crisp AI Alternatives in 2026 (Ranked, Reviewed & Compared)

May 15, 2026

We ranked 10 best crisp AI alternatives by AI depth, pricing, and knowledge base quality

7 Best Ticketing Systems for Small Teams in 2026 (Ranked & Reviewed)

7 Best Ticketing Systems for Small Teams in 2026 (Ranked & Reviewed)

May 14, 2026

We ranked and reviewed 7 best AI ticketing systems for small teams in 2026

8 Best Freshdesk AI Alternatives in 2026 (Ranked & Reviewed)

8 Best Freshdesk AI Alternatives in 2026 (Ranked & Reviewed)

May 13, 2026

Here are 8 smarter Freshdesk AI alternatives in 2026

10 Best Zoho Desk Alternatives in 2026 (Reviewed & Ranked)

10 Best Zoho Desk Alternatives in 2026 (Reviewed & Ranked)

May 13, 2026

We ranked & reviewed the 10 best Zoho Desk alternatives in 2026

How to Build a Self-Healing Knowledge Base from Tickets

How to Build a Self-Healing Knowledge Base from Tickets

May 12, 2026

This guide shows you exactly how to build a self-healing knowledge base.

7 Best Gorgias Alternatives for SaaS & Startups in 2026

7 Best Gorgias Alternatives for SaaS & Startups in 2026

May 12, 2026

Find the best Gorgias alternative for startups and SaaS businesses to scale your support teams.