Bunnydesk Blog

Welcome to the BunnyDesk AI blog. Learn how modern teams use AI to improve help centre, reduce support tickets, and keep knowledge up to date. Let’s dive in.

Posts

Confluence vs. GitBook: Which Documentation Tool Is Right for Your Team?

Confluence vs. GitBook: Which Documentation Tool Is Right for Your Team?

Jan 31, 2026

Compare Confluence vs GitBook for documentation.

7 Best Helpjuice Alternatives in 2026 (AI Automation Tested)

7 Best Helpjuice Alternatives in 2026 (AI Automation Tested)

Jan 31, 2026

A quick tutorial on the 7 best helpjuice alternatives for fast-moving teams.

7 Best Zendesk Help Center Alternatives 2026 (Ranked + Pricing)

7 Best Zendesk Help Center Alternatives 2026 (Ranked + Pricing)

Jan 31, 2026

This guide explains the 7 best zendesk help center alternatives for 2026

How to Write a Good Step-by-Step Instruction Guide

How to Write a Good Step-by-Step Instruction Guide

Jan 28, 2026

A practical guide to writing step-by-step instructions that reduce errors, save time, and help users complete tasks faster.

10 Common Knowledge Base Mistakes (And How to Fix Them Fast)

10 Common Knowledge Base Mistakes (And How to Fix Them Fast)

Jan 28, 2026

Fix common knowledge base mistakes that frustrate users and increase tickets.

Technical Documentation vs User Documentation: Key Differences with Examples

Technical Documentation vs User Documentation: Key Differences with Examples

Jan 28, 2026

Learn when to use technical documentation vs user documentation, plus examples and planning tips.

What is SDK Documentation and How Does It Differ From API?

What is SDK Documentation and How Does It Differ From API?

Jan 28, 2026

SDK vs API documentation explained with real examples.

How to Write a Technical Documentation Plan

How to Write a Technical Documentation Plan

Jan 28, 2026

A quick and complete guide to write technical documentation plan

Everything You Need to Know About Developer Documentation

Everything You Need to Know About Developer Documentation

Jan 28, 2026

A Quick and practical guide to write developer documentation

7 Gitbook Alternatives for Technical Documentation

7 Gitbook Alternatives for Technical Documentation

Jan 28, 2026

This guide helps to find Gitbook Altenratives for Technical Documentation

How to Write Release Notes + Examples

How to Write Release Notes + Examples

Jan 28, 2026

Learn how to write release notes with examples

How to Write a Standard Operating Procedure with Examples

How to Write a Standard Operating Procedure with Examples

Jan 28, 2026

A comprehensive guide which gives you idea to write SOP with examples